Bringing a diverse background in employee support, workplace processes, customer service and leadership. With several years of experience at the Workplace Safety and Insurance Board (WSIB), she developed a strong understanding of workplace safety, disability management, problem-solving and supporting individuals through challenging situations.

Her previous leadership experience also provided a foundation in team development, employee relations, recruitment, training and day-to-day operations. She is passionate about creating positive workplace experiences, building strong relationships and helping foster an environment where employees feel supported, valued and set up for success. Outside of work Caitlyn enjoys spending time with her husband and two children, cheering on her kids in their activities, and making memories with family and friends.